To select a product, go to the catalog Select the product you like Click "add to cart" Go to cart Fill in your details Choose a delivery method Specify the address Click "place an order" Pay for the order
Delivery
Terms and prices • Standard delivery: order before 15:00 delivery next day. • International delivery: from 3 working days depending on the country.
• Prices: • Flat rate shipping (e.g. 4.95 EUR for the Netherlands). • International delivery: cost depending on the country.
Specifications • Damaged goods upon delivery must be photographed and reported within 24-48 hours.
Return of goods
Can be returned • Tools and accessories (e.g. machines, needles, holders, etc.) in the original packaging, without signs of use for 14 days. • If the product is defective or damaged during delivery, an exchange or return is possible.
Cannot be returned • Pigments, anesthetics, creams and other cosmetic products due to hygiene standards, if the packaging has been opened. • Custom orders or personalized products (e.g. customized machines).
Return process 1. The customer fills out the return form on the website or sends an e-mail. 2. You approve the return (if the product meets the conditions). 3. The customer sends the product back at his own expense, unless the reason is due to a store error. 4. After checking the product, the money is returned within 5-10 days.
CARE SERVICE
If you have any questions, contact us in the messenger! Or leave a comment in the application form.